Your Privacy
I take your privacy very seriously and never share personal data without your knowledge.
1. Introduction
1.1 At wpguy.uk, I am committed to protecting and respecting your privacy. I work diligently to keep your information safe and secure. I follow strict procedures regarding storing and using personal information, and I limit access to prevent unauthorised access.
1.2 This Privacy Policy sets out how I will process and use any personal information about visitors to my website. Please read it carefully to understand my practices regarding your personal information and how I will treat it. ‘Website’ refers to wpguy.uk and all associated subdomains.
2. Identity and Contact Details
2.1 I have a legal duty to protect personal information that I collect under the Data Protection Act 2018, (the “DPA”) and the General Data Protection Regulation (EU) 2016/679, (the “GDPR”), as retained in UK law.
2.2 I am the ‘data controller’ for the purposes of the DPA and GDPR and am located in West Lothian, Scotland.
2.3 Questions, comments, requests or complaints regarding this Privacy Policy, the Website and/or use of your personal information should be addressed to help@wpguy.uk.
3. Personal Information I Collect
3.1 I may collect and use various types of personal information about visitors to my Website:
- When you make an enquiry, I collect your name, contact information and details about the service you are interested in, to provide you with relevant information.
- I collect certain technical information about you and your visit when you use my Website (covered in the Cookie Policy).
- I collect details of your project requirements if you submit them.
- I may collect certain other information that you provide, for example, if you report a website issue.
4. Bases for Processing Your Data
4.1 I collect and use Website Visitors’ personal information on several bases:
- Your consent – you as a customer or potential customer have consented to the processing of your personal data.
- My legitimate Interests – to provide you with information about my services and offers that may interest you.
- Our contract – if you have made an enquiry about my services, processing your personal data is necessary for performing our contract.
- Legal obligations – when required to comply with UK authorities.
5. Sensitive Personal Information
5.1 I do not knowingly collect sensitive personal information.
6. How I Use Personal Information
6.1 I use your information to:
- Respond to your enquiries
- Provide requested services
- Send you relevant updates if you’ve agreed to receive them
- Improve my website and services
- Fulfill my contractual obligations
- Comply with legal requirements
7. Information Sharing
7.1 I do not share website visitors’ personal information with third parties for marketing purposes.
8. Data Storage and Transfer
8.1 Personal information collected through my website is stored securely within the United Kingdom and European Economic Area (EEA).
9. Retention of Personal Information
9.1 I keep your personal information for limited and appropriate periods only. For potential clients, I retain information only as long as necessary to fulfill contractual commitments, unless otherwise agreed.
10. Your Rights
10.1 You have the right to:
- Access your personal information
- Request corrections to your data
- Request erasure of your data
- Restrict processing of your data
- Data portability
- Object to processing of your data
- Withdraw consent for marketing communications
12. Changes to This Privacy Policy
12.1 I reserve the right to update this Privacy Policy periodically. Any changes will be posted on wpguy.uk. Please check back regularly to stay informed of any updates.
13. Complaints
13.1 If you have any complaints regarding this Privacy Policy that you feel haven’t been resolved by contacting me directly, you may contact the UK Information Commissioner’s Office (ICO) at telephone number 0303 123 1113 or https://ico.org.uk/.
