Case Studies

Real problems. Real numbers.

These are anonymised accounts of actual client engagements. The numbers are accurate. The problems were exactly as described. The fixes were permanent.

Performance Engineering

The E-Commerce Slowdown

WooCommerce retailer, 8,000 products

A site generating five-figure monthly revenue was haemorrhaging conversions. Load times had crept from under two seconds to over thirty. The hosting company called it a traffic problem. It was not.

The site has never exceeded 1.2 seconds since. Zero changes to hosting plan.

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30s <1s

Page load time

847 23

Database queries per page

Security Hardening

The Silent Breach

Professional services firm, active client portal

The site appeared to be functioning normally. Traffic was steady, no error messages, no complaints. A routine security audit revealed it had been silently compromised for eleven months.

Full malware removal, hardening implementation, and a monitoring regime in place. No re-infection in eighteen months.

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2.3GB 45MB

Database size (after cleanup)

11mo 0

Months since clean

Forensic Troubleshooting

The Weekend Crash

Membership organisation, annual conference registration open

The site went down on a Friday evening with conference registration open and three hundred people attempting to pay. The previous developer was unreachable. Every minute of downtime was lost revenue.

Site restored, root cause identified, and a permanent fix implemented before Monday morning.

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Down Live

Site status

4h 47min

Downtime duration

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